Shipping policy

Shipping Policy

Last Updated: November 12, 2025

Thank you for shopping with It Is Written Apparel!
We’re dedicated to delivering your order quickly, securely, and with care. Please review our Shipping Policy below for details on processing times, delivery, and related questions.

1. Order Processing Time

All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
During high-demand periods, such as holidays or new releases, processing times may be slightly longer.

Once your order has been shipped, you’ll receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times (U.S. Orders)

  • Standard Shipping: 3–7 business days after processing

  • Expedited Shipping (if available): 2–3 business days after processing

Delivery times are estimates and may vary depending on carrier delays, weather, or order volume.

3. Shipping Carriers

We primarily ship orders via:

  • USPS (United States Postal Service)

  • UPS

  • FedEx (for select deliveries)

You’ll receive a tracking number once your order ships so you can follow its progress.

4. Shipping Locations

Currently, we ship to addresses within the United States.
We do not ship to P.O. Boxes or APO/FPO addresses at this time.

If you are interested in international shipping, please contact us at info@itiswrittenapparel.com to inquire about future availability.

5. Order Tracking

Once your order ships, you’ll receive an email with a tracking link.
Please allow up to 24–48 hours for tracking updates to appear after shipment confirmation.

If your tracking shows "Delivered" but you have not received your package, please:

  1. Check with neighbors or your local postal office.

  2. Confirm your shipping address was correct.

  3. Contact us at info@itiswrittenapparel.com for assistance.

6. Delays and Lost Packages

While we work with reliable carriers, occasional delays or lost packages can occur.
It Is Written Apparel is not responsible for delays caused by:

  • Incorrect or incomplete shipping addresses

  • Carrier delays or errors

  • Weather conditions or natural disasters

If your order appears lost, please contact us — we’ll help you investigate with the carrier and work toward a resolution.

7. Shipping Errors or Damaged Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@itiswrittenapparel.com with:

  • Your order number

  • Photos of the item and packaging
    We’ll review your case promptly and arrange a replacement or refund as needed.

8. Pre-Orders and Made-to-Order Items

Some items may be available for pre-order or made-to-order production.
Shipping times for these products will be clearly noted on the product page and may differ from standard delivery timelines.

9. Changes or Cancellations

If you need to update your shipping address or cancel your order, please contact us as soon as possible at info@itiswrittenapparel.com.
Once an order has entered processing or has shipped, we may not be able to make changes or cancellations.

10. Contact Us

For any questions regarding your order or our Shipping Policy, please contact us at:

It Is Written Apparel
📍 Alabama, United States
🌐 www.itiswrittenapparel.com
📧 info@itiswrittenapparel.com